Information submitted through this website is used to respond to enquiries, prepare quotations, provide requested documents and support order-related communication.
1. Information we collect
We may collect your name, company, email address, WhatsApp number, destination country, requested product or service, quantity, message and basic advertising-attribution data such as UTM parameters or click identifiers.
2. How we use information
- Respond to enquiries and document requests.
- Prepare quotations and order-support information.
- Verify representatives, batch references or payment details when requested.
- Measure website and advertising performance where consent and configuration allow.
- Protect the website and contact channels from misuse.
3. WhatsApp and email
If you choose WhatsApp or email, the information you send is also processed by the relevant communication provider under its own terms and privacy practices.
4. Sharing
Enquiry information is not sold. It may be shared with service providers or fulfilment partners only where reasonably necessary to respond to the enquiry, prepare a quotation, arrange requested testing or support an order.
5. Retention and security
Information is retained only for as long as reasonably necessary for the enquiry, quotation, order support, legal obligations or dispute handling. Reasonable technical and organisational measures are used to protect it.
6. Your choices
You may request access, correction or deletion of enquiry information, subject to applicable legal and record-keeping requirements. You may also decline optional analytics through the privacy choices banner where analytics is enabled.
7. Contact
For a privacy request, use the official email address shown on this website and include enough information for us to identify the relevant enquiry.
Questions about your information?
Contact us through the official email address shown on this website.
Contact XiXipeptide